Paytm has got customers by way of cashbacks, not by rendering services: Aditya Puri - Moneycontrol

Aditya Puri, who led HDFC Bank from inception and made it into the largest in the private sector space by the time he retired in 2020, further questioned Paytm’s model, wondering where are the profits if the company manages so much of payments.

Veteran banker Aditya Puri on Tuesday raised questions about Paytms business model, saying the recently listed financial services company has earned customers not by rendering services but by way of … [+2392 chars]

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