79% app taxi users say 'driver cancelling ride' their top issue in last 12 months: Survey - Moneycontrol


4/6/2022 12:00:00 AM3 years 1 month ago

Around 45 percent of the cab aggregator service users also flagged concern over surge pricing, claiming that they have been charged "as high as 1.5 times" the normal cost during peak hours.

Among app taxi users, the cancellation of rides by drivers after learning about the destination has emerged as their main point of concern over the past 12 months, suggested the findings of a LocalCi… [+2175 chars]

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