Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market - TechCrunch
4/12/2022 12:00:00 AM3 yearsago
by Ingrid Lunden
by Ingrid Lunden
Contact centers play a key part in call a company engages with customers, amounting to what is a $400 billion market globally. Today, a company that believes it can improve how agents work within them using AI is announcing a big round of funding. Observe.ai …
Contact centers play a key part in call a company engages with customers, amounting to what is a $400 billion market globally. Today, a company that believes it can improve how agents work within the… [+5081 chars]
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