UK’s biggest power distributor to pay £15m for failing vulnerable customers - The Guardian


5/4/2022 12:00:00 AM3 yearsago
by Alex Lawson

Western Power Distribution agrees to payout after support during power cuts deemed ‘totally unacceptable’

The UKs biggest electricity distribution business has agreed to pay £14.9m after its support for vulnerable customers during power cuts was deemed totally unacceptable. The energy regulator said Nat… [+2916 chars]

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