US airline passengers aren't happy. Here's why - CNN
5/11/2022 12:00:00 AM3 yearsago
by By Francesca Street, CNN
by By Francesca Street, CNN
Consumer research company J.D. Power's 2022 North American Airline Satisfaction Study suggests passenger contentment is declining across the board thanks to packed planes, canceled flights and soaring airfares.
(CNN) The airports are crowded, the flights are packed and air travel in the US is back in full swing. But the return to the skies in the wake of the pandemic hasn't been entirely smooth: passengers… [+2786 chars]
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