No more cancellations? Uber’s new policy to improve rider experience - The Indian Express


5/20/2022 12:00:00 AM2 years 11 months ago
by Mehab Qureshi

The top reasons for most such ride cancellations are drop locations and modes of payment (either cash, card or UPI) chosen by customers but deemed unfavourable by drivers.

Commuters in metro cities are frustrated over the increasing number of cancellations on Uber, the app-based taxi service. Geetika Sachdev–a communication professional based in Gurgaon– is extremely d… [+3156 chars]

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