MTN told a customer they could upgrade — then tried to charge them penalty fees - MyBroadband
6/18/2022 12:00:00 AM2 years 10 months ago
by https://www.facebook.com/mybroadband
by https://www.facebook.com/mybroadband
The Advertising Regulatory Board said that MTN must ensure its upgrade SMSes are sent when the customer is actually due for one.
The Advertising Regulatory Board (ARB) has found in favour of an MTN customer who received a misleading SMS advertisement from the mobile operator. The message told the subscriber they were eligible… [+1472 chars]
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