No Late-Night Calls Or Foul Language, Loan Recovery Agents Beware: RBI - NDTV Profit

6/19/2022 12:00:00 AM2 years 10 months ago

Loan recovery agents calling at odd hours or using foul language is unacceptable, said Reserve Bank of India (RBI) Governor Shaktikanta Das on Friday.

  • "In the context of customer service, another area which is engaging the attention of the RBI is the harsh recovery methods used by certain lenders, without having adequate checks and controls ove… [+1207 chars]

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