When Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay - The New York Times

Federal law requires banks to reimburse customers for unauthorized electronic transfers, but they often refuse, stranding victims.

Zelle, the most popular payments app, is owned and operated by Early Warning Services, a company based in Scottsdale, Ariz.Early Warning is owned by seven banks Bank of America, Capital One, JPMorgan… [+1791 chars]

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