'Grab, give me back my money' — Passengers complain they're made to pay for rides never taken, yet to get refund - The Independent

“Grab, why are you cheating my money? I spoke to ur agents 3 times, 1 st 2 times they told me to wait while they rectify the issue, the 3rd time they told me to liase with ryde to rectify the issue, and all the 3 times they ended my chat abruptly!” — Passenger

Grab was recently accused of cheating after the company deducted an amount tagged as on hold even though the passenger never got into the vehicle. Grab, why are you cheating my money? asked Facebook… [+1781 chars]

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