Qantas 'a farce and a joke': travellers rage at Alan Joyce over chaos - Crikey

The national airline's CEO has copped a barrage of highly uncomplimentary messages from Crikey readers. Their message: resign!

Overwhelmed staff snapping at distressed flyers, baggage going astray for days with no word on its whereabouts, flights delayed and trips rerouted through cities across the other side of the country … [+4525 chars]

full article...