Guest slams North Stafford Hotel after mix-up leaves him sharing bed with mate - Stoke-on-Trent Live

Chris Bennison demanded a refund from Britannia Hotels

A guest has criticised a hotel which he says let him pay for a room he had booked when it was not available - and then refused to give him a refund. Chris Bennison arranged a two-night stay at the No… [+2590 chars]

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