Cadillac Fairview, Teachers and ex-Shopify exec gamble on a new, old model for online returns: showing up in person - The Globe and Mail
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7/11/2022 12:00:00 AM2 years 9 months ago
by Susan Krashinsky Robertson, Josh O’Kane
by Susan Krashinsky Robertson, Josh O’Kane
Toronto-based ReturnBear has spent the past year and a half pitching itself as an alternative for retailers that are fed up with the cumbersome and costly process of online returns
CEO of ReturnBear, Syliva Ng, at the company's downtown facility in Toronto.Christopher Katsarov/The Globe and Mail The cardigan was right back where it started. After an online shopper clicked the… [+8564 chars]
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