Edinburgh Airport phone lines suspended as staff 'verbally abused by passengers' - Daily Record

Airport bosses said the helpline was designed for queries about services for which it was responsible - car parks, wheelchair provision and shops - but not baggage.

Edinburgh Airport bosses have suspended its phone helpline after staff were said to have been verbally abused by passengers. Helpline staff were also inundated with missing baggage queries for which … [+3259 chars]

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