Airline workers face insults, physical threats as passenger frustration boils over - CTV News

From verbal abuse to physical threats and police calls, front-line workers in the airline industry are finding themselves on the receiving end of passenger frustrations over flight delays and lost baggage.

From verbal abuse to physical threats and police calls, front-line workers in the airline industry are finding themselves on the receiving end of passenger frustrations over flight delays and lost ba… [+5738 chars]

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