Air Canada rejects passenger compensation claims, citing staff shortages and safety - Global News

In a Dec. 29 memo, Air Canada instructed employees to classify flight cancellations caused by staff shortages as a ``safety'' problem, excluding travellers from compensation.

Less than four hours before departure, Ryan Farrell was surprised to learn his flight from Yellowknife to Calgary had been cancelled. Air Canada cited “crew constraints” and rebooked him on a plane … [+6049 chars]

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