Air Canada refuses to refund passengers, thanks to policy that lets them call staff shortages a safety problem - Business Insider South Africa

Air Canada introduced a policy during Covid-19 that allows employees to classify flight cancellations caused by staff shortages as a "safety" problem.

Air Canada is refusing to compensate passengers for cancellations thanks to a policy it introduced during Covid-19 that allows the airline to call staff shortages a safety problem, The Canadian Press… [+2972 chars]

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