South Africans aren’t swallowing high delivery fees anymore, a new report suggests - Business Insider South Africa


8/22/2022 12:00:00 AM2 years 8 months ago
by Compiled by Phumi Ramalepe

South Africans who shop online are unhappy with high delivery fees and are rebelling by switching to online retailers with cheaper or free shipping, or just abandoning their carts when they see how much shipping will cost.

  • South African online shoppers are done with high shipping fees, the 2022 South African Digital Customer Experience Report suggests.
  • People increasingly say they are abandoning shoppin… [+2278 chars]

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